Shipping & Returns
All transactions will be governed under the general commercial laws of the State of Delaware as supplemented or modified by this Agreement, without regard to conflict of law principles. Everything Doormats will accept your order only if (1) you accept the terms of these Terms of Sale ("TOS"), (2) the Product is available, and (3) you provide a valid and verifiable ship-to address. Everything Doormats reserves the right to cancel your order in its sole discretion, for any reason.
Confirmation of receipt of your order does not constitute acceptance of your order; your order is accepted only when you receive confirmation that the order has been shipped. The TOS, including associated warranty statements or attachments, are the complete agreement between you and Good Living Furnishings regarding your purchase of products and replaces any prior oral or written communications between you and Good Living Furnishings. Any additional or different terms in any order or written communications from you are void. If there is a separate commercial agreement in effect between you and Good Living Furnishings, signed by both parties, then the terms of the commercial agreement govern this transaction.
The prices displayed on the Site are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. If you are located outside the United States, please be sure that you are aware of the price in your local currency, and be aware that your credit card company may charge a currency conversion fee, for which Good Living Furnishings is not responsible.
If a product is quoted at an incorrect price due to typographical error or error in pricing information: 1) Good Living Furnishings has the right to refuse or cancel any orders placed for the product quoted at the incorrect price, even if Good Living Furnishings has confirmed the receipt of your order and charged your credit card, debit card or PayPal account; and 2) if Good Living Furnishings has charged you but subsequently canceled your order, Good Living Furnishings will promptly issue a credit to your payment account for the amount charged. You are responsible for taxes, if any, for each product from the date Good Living Furnishings ships it to you. No other discounts, quantity entitlements, or promotions apply unless expressly specified for this transaction.
Good Living Furnishings accepts payments only as described above. Payments must be received prior to shipping.
To serve you Good Living Furnishings works with a drop shipper. All items shipped within the contiguous USA qualify for FREE SHIPPING
An estimate of shipping time is provided for your convenience when your order is processed. Your products will be shipped via UPS or USPS depending on weight, size and cost of shipping to the Continental United States and Canada; and via United States Postal Service Ground Service to Alaska and Hawaii. Other shipping methods may apply in other jurisdictions. To learn more about UPS shipping, please visit www.ups.com. To learn more about United States Postal Service shipping, please visit www.usps.com. Please allow up to two weeks for your order to be shipped; if shipping is expected to take more than two weeks, the product description on the Site will reflect this.
Everything Doormats carefully packages its products to prevent damage during transit; however, Everything Doormats cannot be responsible for damage that occurs during the shipping process. Claims based on damage during the shipping process must be brought to UPS directly. If any cartons are missing or damaged, be sure to note this on the freight bill.
For UPS shipping: If you notice concealed damage after the driver has left, keep all the packing and call UPS to return and inspect the damage and file a claim, or fill out the claim form on the UPS website section entitled "File a Claim."
For United States Postal Service shipping: Claims based on damage during shipping are not available via USPS on orders under $100. Good Living Furnishings shipping prices for USPS include insurance on orders over $100. Your insurance claim number will be included with your shipment notification. In the event that you have a claim, you may refer to the USPS website for information on claims under "Ship a Package / File an Insurance Claim."
Orders Sent to Canada
You must pay taxes, duties and brokerage fees on shipments going to Canada either during the checkout process or as cash on delivery. The brokerage fee for shipping to Canada is a flat rate of $10.
Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer's behalf.
Your order will be shipped under UPS's e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.
Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.
RETURNS AND EXCHANGES
Good Living Furnishings accepts returns of products for exchange or refund in the case of manufacturers' defects, damage incurred during shipping and handling, or shipping of the wrong product. Prior to returning a product or receiving a replacement product, you must obtain a Return Authorization Number. To obtain a Return Authorization Number, please contact firstname.lastname@example.org (with "RETURN" in the subject field) and include the following information:
If you have received a product that is damaged upon arrival, we will send you a replacement product. You do not need to return the damaged product; however, if you wish to return the damaged product, you will be responsible for the cost of shipping.
If you are returning a product for any other reason, it must be in the same condition in which you received it when it is returned, including return of 1) all original contents, 2) the original packaging, and 3) the original invoice or receipt. Refunds will be issued only when Good Living Furnishings receives the returned product.
Once a return is authorized by our return department, please:
If you are exchanging the product, please allow at least three to five weeks to receive your replacement product. We will not pay for shipping of returned products unless the return is the result of our error.
All sales are final 30 days after delivery unless returned or exchanged as described above.
LIMITED WARRANTY AND LIMITATION OF LIABILITY
Good Living Furnishings warrants that its products shall be free from defects in material and workmanship, under normal use and service, upon receipt. Good Living Furnishings will, as described above, refund the purchase price or exchange the product, which arrives with defects in material and workmanship. No charge will be made for shipping or other costs with respect to defects covered by this warranty.
To obtain protection under this warranty, you must follow the procedures described above under "Returns and Exchanges."
Specifically excluded from this warranty are any claims arising as a result of improper application, use, neglect, abuse, or other mistreatment of the products.
Good Living Furnishings, and its affiliates will not be liable under any circumstances for any consequential, incidental, special, punitive, exemplary or other damages (including, but not limited to, damages resulting from commercial or economic loss) or costs and expenses (including, but not limited to, attorneys' fees and litigation costs), incurred as a result of any claim whether based on breach of warranty or otherwise.
In no event shall Good Living Furnishings liability exceed the cost of replacing the product which gave rise to any claim or refunding the purchase price of the product which gave rise to any claim.
THE WARRANTY SET FORTH HEREIN IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
No attempt to alter, amend or extend this warranty and limitation of liability shall be effective unless in writing and signed by an executive officer of Good Living Furnishings.
Some jurisdictions do not allow the exclusion of warranties, so the above exclusions may not apply to you .
You agree that these TOS and your purchase of products from Good Living Furnishings are governed by the laws of the State of Delaware, without regard to conflict of law principles. You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organizations in Delaware, in all disputes arising out of, relating to, or concerning Good Living Furnishings products and/or these TOS. If any part of this agreement is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall govern such use.